VP, Business Liaison

Harrison Street Asset Management ("HSAM") is a leading global alternative investment management firm focused on real estate, infrastructure, and credit strategies across North America and Europe. Headquartered in Chicago, Toronto, and London with offices across North America, Europe, Asia and the Middle East, the firm has over $108 billion in assets under management on behalf of institutional investors and registered investment advisors globally.

Founded on a culture of innovation, HSAM is an early mover in alternative real estate and mid-market infrastructure. Today, the firm’s global team, consisting of more than 520 professionals, is committed to creating long-term value through deep sector expertise and forward-thinking strategies.

Under direction of the Head of Technology Enablement, BTG, the successful Business Liaison candidate will serve as proxy between Line of Business (LOB) stakeholders and the BTG by providing a single source of business domain and process knowledge; facilitating the prioritization of business and technology requirements based on time, budget, and scope; and managing vendor relationships and related business expectations.

The Business Liaison will have the overall responsibility to serve as the strategic interface between the BTG and assigned business units or functional areas for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. The Business Liaison provides strategic, consulting level support and guidance through key technology initiatives. They communicate decisions, priorities and relevant project information to appropriate levels of staff regarding LOB requests and initiatives. They proactively share knowledge of technology risks and opportunities to build competitive advantage and improve efficiency and effectiveness of business units. They partner with LOB and BTG leadership to manage expectations, define opportunities, and articulate next steps based on pre-defined processes and workflows.

The Business Liaison proactively serves as a “trusted advisor,” and is the primary BTG point of contact to business line managers. Proactive and anticipatory in their thinking, they drive and provide significant value to LOBs they partner with. The Business Liaison facilitates the investment intake process and the high-level planning and execution of business initiatives through the use of technology. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology.